A1: AITI focuses on the sales of the full range of Cisco products, including switching, routing, wireless, security, servers, collaboration and other full categories, all of which are new and original.

A2: Yes. All Cisco products are from Cisco's official authorized distributors, traceable and verifiable. AITI will provide complete product source certificates and original manufacturer's warranty documents.

A3: No. AITI focuses on serving B2B customers, including channel partners, system integrators, distributors and large enterprises, and does not involve retail business.

A4: Standard inquiry response within 1 hour; quotation and plan for complex projects within 24 hours; spot products shipped within 24-48 hours; futures products delivered stably as agreed in the agreement.

A5: Yes. AITI can provide one-stop support such as project-level quotation, reserved inventory, batch delivery and supporting qualification documents, adapting to various project needs such as bidding and batch sourcing.

A6: All new products enjoy Cisco original manufacturer's warranty; AITI provides full after-sales support, assisting customers in warranty registration, RMA application, repair tracking and other matters to ensure worry-free after-sales service.

A7: Yes. AITI has built a supply chain network covering North America,Middle east, Europe and the Asia-Pacific region, supporting global customs clearance and logistics and distribution, which can meet the delivery needs of customers in different regions.